OKKO Return Policy
At OKKO, your satisfaction is our priority. We offer a simple and transparent return policy:
Returns and exchanges
Returns are accepted within 30 days of purchase, upon presentation of the receipt.
Items must be new, unused, and in their original packaging.
Defective products or order errors
If a product is defective or if we have made a mistake, we will replace or refund it at no cost.
Exceptions
No returns on customized or clearance items.
Procedure
Visit your distributor with the original receipt.
Advisors will check the condition of the product and proceed with the exchange or refund.
Refund method
Refunds will be made using the original payment method.